KlasNG policy
Privacy Policy
This policy explains what information KlasNG processes, why it is needed, and the choices schools and users have.
Effective 14 July 2026
Information KlasNG processes
KlasNG may process school account details, staff and student records, attendance, academic results, parent contact details, payment references, support messages and basic technical logs. Schools decide which authorised records they enter into the platform.
How information is used
Information is used to provide school administration, attendance, fee collection, results, report cards, parent access, support, security monitoring and legally required records. KlasNG does not sell school or student personal data.
Payments and service providers
Online payments are handled by the connected payment provider. KlasNG receives transaction references and status information needed for reconciliation, but does not store complete card details. Hosting, email and messaging providers process limited data needed to deliver their services.
Free public practice
Free practice does not ask for a child's name, school account or contact details. Answers and practice scores stay in the browser tab unless you choose to share a score yourself. If you submit a question report, the public question, reason and optional note are sent through our email provider to the Klas review team. Please do not include personal details in reports. Basic request information is used to limit spam; practice reports do not change school examination records.
Access, exports and retention
Schools control authorised staff access and can export supported records from the platform. Retention depends on the school relationship, operational needs and applicable legal requirements. Contact support before closing an account if an assisted export or deletion request is needed.
Contact
Privacy questions and requests can be sent to info@klasng.com. Include the school name and enough detail for the request to be verified.